Under the Consumer Rights Act you have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund - as long as you do this quickly. This right is limited to 30 days from the date you buy your product.
We do not accept returns if the item has been assembled. This is due to being unable to specify if the item was damaged by you, the customer, or us. If you see that your product is damaged, please contact us within 48 hours of receiving the product and stop assembling, so that we can provide you with replacement parts.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
We do Accept exchanges of all of the items.
We Accept returns for both defective and non-defective products. If you need to exchange it for the same item, send us an email at support@bedsclub.co.uk or contact us at +447481777264 and send your item to Bedsclub Ltd, Unit 3a, Balmoral Trading Estate, 113 River Rd., Barking IG11 0EG United Kingdom
Return should be made via mail and it will be customers responsibility.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Shipping To return your product, you should mail your product to Bedsclub Ltd, Unit 3a, Balmoral Trading Estate, 113 River Rd., Barking IG11 0EG United Kingdom
Your statutory rights in respect of faulty, damaged or missing items or goods which are not as described are not affected.
